Responsible Gambling
At Casoola Casino Australia, player wellbeing is a top priority. This page outlines the responsible gambling tools available and provides guidance for those who may need support.
Our Commitment
Casoola is committed to providing a safe, fair, and enjoyable entertainment environment. Gambling should always be a form of entertainment, not a way to make money or escape problems.
Know the Signs of Problem Gambling
- Spending more money or time gambling than you intended
- Gambling to win back money you have lost
- Borrowing money or selling items to fund gambling
- Feeling anxious, irritable or restless when not gambling
- Neglecting work, family or social commitments due to gambling
- Lying about the extent of your gambling
Responsible Gambling Tools at Casoola
Casoola Casino provides the following responsible gambling tools directly within your account:
- Deposit Limits — Set daily, weekly, or monthly deposit caps
- Loss Limits — Control maximum losses over a set period
- Session Time Limits — Receive notifications when your session exceeds a chosen duration
- Cooling-Off Period — Take a break from gambling for a set number of days
- Self-Exclusion — Permanently or temporarily block access to your account
- Reality Checks — On-screen reminders showing your session time and net balance
Get Help — Australian Support Services
- Gambling Help Online: gamblinghelponline.org.au — Free 24/7 counselling
- Phone: 1800 858 858 (free, available 24/7 across Australia)
- Lifeline Australia: lifeline.org.au — 13 11 14
- Beyond Blue: beyondblue.org.au — 1300 22 4636
18+ Policy
Gambling is restricted to adults aged 18 and over. Casoola employs strict age-verification procedures during registration. This site does not condone underage gambling under any circumstances.
Self-Exclusion Registers
Australian players can also use national and state-based self-exclusion registers:
- BetStop — Australia's National Self-Exclusion Register: betstop.gov.au